Being a part of the Mozilla community.

It would be appropriate to start by saying that this is my baby step, the first step in trying to contribute back to the Mozilla community for all the effort that they have put in in order to connect people around the world and make amazing products. To be quite frank, I used to have an impression (as is my impression about all things amazing) that all this talk about “community” and “contribution” were only meant for the elite and masters of technology out there, two of whom I know being Sajjad and Nigel, two hardcore techies.

Now I know am wrong.

This realization came about due to two reasons, which I will come to later.

I started using Firefox almost 7 years back, when I first got my computer, about which I have written here. Chrome was not there then. As mentioned in that post, I was quite new to computers and my understanding of browsers was that they were what people referred to as the “Internet”. So I went on using “Internet”, unaware of the fact that I was using Firefox for about a year. Thinking about it now, I am not quite sure when I started understanding about browsers for what they were, but since then, till the December of 2012, I continued using the same.

I was employed by this time and the pressure of having to learn and understand technology was on me. In my journey of understanding more about computers, I used to do the online courses at Udacity and Coursera now and then. However, one day during the course, the video classes started to crash with a message, “An error occurred”. A reload used to solve that, but this kept on happening until one day, I just could not watch any of the videos.

I got irritated. Showed it to my colleague who tried opening up the same video link in his Chrome browser. It worked. I switched.

For the past 10 months I’ve been using Chromium, until recently, after I shifted my career to becoming an Engineer, when I found out my RAM was being eaten up by Chromium. I tweeted out saying this and without further delay switched to using Firefox. I would have been happy using it and simply going forward, if not for Firefox’s response. It was not too much of a big deal, but I was touched. At that instant, I felt I was a part of something bigger.

This was one of the reasons why I had the realization that I mentioned earlier. I came back home and started looking for opportunities so as to how I could get involved even further. I landed up on their contributions page. I filled up my email id, chose my area of interest as “Documentation and writing” since I was more confident in my writing skills than my coding skills at the moment, and submitted the form.

This is when the second reason for the realization hit me. My friend Haseeb. He was passionate about the Urdu language as well as about community development. Both these combined led him to take part actively in translating Mozilla to Urdu. His contributions were not at all gone unnoticed when he received an invitation to be a part of the Mozilla Summit in the U.S. a couple of months back. So have an open mind to contribute, with whatever you know and whatever you are passionate about. Hence, here I am, having reached the point where I had submitted my volunteer form.

All this was done in that adrenaline rush, which I knew had happened to me more than once before. However, nothing of the sort would continue as all would end up in a couple of automated emails that I would receive asking me to act. The same happened here as well. Though things would have continued like that, even before I had the adrenaline rush die down, I received one more email. This time from a certain human being who goes by the name of Janet Swisher.

Even though she told me that technical documentation was where they were best setup to bring in new writing contributions, she did not discourage me on what I had pointed out saying I was better off as a story teller or a biographer than a technical writer when it came to writing. With the promise of passing on my remarks to their creative team and reading my blog posts to provide her feedback, she ended the mail.

That part where it conveyed it was not just about them and what they wanted, but also it being a part of what I was and what I could do, was quite heart warming. I replied and we exchanged a couple of emails where she pointed me to a couple of links as well as read a few blog posts that I had already written, complementing me on them. It was her suggestion to take the first step by writing a personal blog on what Mozilla means to me.

At this point, more than just thinking in terms of Firefox, I was inclined to think of a bunch of nice people trying to strengthen human relationships across the globe around technology. Hence, I was inspired to write about how touched I was with their effort to actually take the time to reach out to a complete stranger and offering to help him out. And here I have written about it. May this be the first step in a journey of  a thousand miles.


One thought on “Being a part of the Mozilla community.

  1. Hi Haris –

    It is nice to hear about your awesome experience with Janet! All of the people driving Mozilla docs seem very nice and have a natural aptitude for dealing with different types of people.

    I recently became a Mozilla contributor myself. As a writer I woefully lack the narrative talent that you have. So my current focus is on developing skills that will make me a more effective technical writer. It is great to know Mozilla has use for both of us!

    Looking forward to your future posts,


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